Ryan Walton | Outreach Director | Pacific Quest | Learn More                   

Pacific Quest, a leading provider of transformative therapeutic programs, is thrilled to announce a groundbreaking partnership with Bridgeway Billing, a renowned billing solutions company committed to revolutionizing the insurance billing landscape. This collaboration marks a significant step towards providing unparalleled support to families seeking our services.

At the heart of this partnership is a shared commitment to treating families like our own, ensuring direct, real-person communication throughout the billing process. Unlike traditional billing services that often create unnecessary and confusing communication, Bridgeway Billing works directly with families from pre-admission to post-discharge, streamlining the entire process and eliminating the need for families to navigate a complex web of inquiries. 

Bridgeway Billing's team of insurance experts brings a wealth of experience, training, and passion. Their persistent and tenacious approach ensures that every day and every dollar is fought for on behalf of our clients. With a focus on maximizing payment by attending to crucial details, Bridgeway Billing stands out as a partner dedicated to delivering superior results.

The collaboration extends beyond traditional billing services, encompassing a full-service support system. Bridgeway Billing not only handles billing submissions but also manages appeals with a strategic approach. Their claims team, treating clients like family, analyzes data and fights for maximum claim payouts. The appeals team excels in crafting detailed appeals and can escalate to referrals to an outside attorney when necessary. This comprehensive support ensures that Pacific Quest families receive the highest level of assistance throughout the billing process.

"We are excited about the synergy between Pacific Quest and Bridgeway Billing. This partnership allows us to enhance the support of our families, streamlining communication and ensuring a seamless billing experience. Bridgeway Billing's expertise and dedication align perfectly with our commitment to excellence," said Kellyn Smythe, Admissions Director at Pacific Quest.

The collaboration with Bridgeway Billing underscores Pacific Quest's ongoing commitment to delivering transformative therapeutic programs while prioritizing the needs and experiences of the families we serve. Together, we aim to set a new standard for excellence in family support within the behavioral health and substance use treatment industry.